Faculty Handbook Section 2
- Building Entry System
- Common Areas
- Laundry Services
- Mailboxes and Packages
- Posting Policy
- Sanctions and Warnings
- Tobacco-Free Environment
- Trash Disposal and Trash Chutes
- University Equipment
The UCLA University Apartments community, like any other well-managed community, requires a high degree of cooperation, respect, concern and orderliness among residents. Certain regulations and policies have been developed to preserve and protect the rights of the community group without unduly compromising the rights of individual members. These are detailed in the UCLA University Apartments Regulations & Policies. It becomes your responsibility to maintain, uphold and abide by these regulations.
While in the apartments or in surrounding University-owned, leased or controlled property (e.g., grounds, recreation facilities and parking areas) you are subject to regulations of the University, the University Apartments and to all other applicable laws. These regulations apply equally to all residents, non-residents and staff.
Any violation of these rules or other applicable University policies (e.g., those rules described in the University document entitled “Policies Applying to Campus Activities, Organizations and Students”) may, at the University’s discretion, result in the imposition of disciplinary action or civil action. In addition, violation of applicable laws may result in other civil liability, or in criminal prosecution. You should be aware that these different kinds of actions are treated separately and that all could occur simultaneously. Administrative actions may range from an official warning to sanctions to termination of the contract.
The following acts are violations of the rules and regulations:
- Any illegal activity including, but not limited to, gambling, smoking, theft, drug use or possession, to include smoking paraphernalia, and violent acts against a person or property.
- Possession of weapons, potentially dangerous sporting or recreational equipment, or harmful instruments in or around the University Apartments.
- Jeopardizing or interfering with the safety and security systems of, or other unauthorized access to, or any unauthorized entry into the University Apartments.
- Threats of violence (including threats or attempts of suicide) or conduct that threatens the health and safety of self or any other person in or around the University Apartments.
- Actions or behaviors that result in additional clean up in or around the University Apartments.
- Actions or behaviors that impede, interfere with, or prohibit the arrival of a roommate. These actions include, but are not limited to moving into the cleaned bedroom or bed space, using the cleaned bedroom or bed space for guests or storage of personal belongings, not keeping the common areas in clean and sanitary condition, and/or not having space available in shared areas such as the kitchen, bathroom, and/or closets.
- Unauthorized use of University property, including but not limited to, leasing equipment or space, subletting, or operating a business and profiting from the use of University property.
- The use of cigarettes, cigars, chewing tobacco and all other tobacco products, as well as electronic cigarettes, on University property.
A complete copy of the UCLA University Apartments Regulations and Policies may be found online at https://housing.ucla.edu/my-housing/rates-contracts-rules/ua-resident-handbooks.
If you wish to report any violations of the Regulations and Policies (e.g., loud parties conducted after Quiet Hours), you may call the 24-Hour Service line at (310) 983-1315.
The following regulations are representative responses to common community concerns.
Gas barbecues are provided for the resident’s use for cooking food only. Any other use is prohibited. There are no reservations for the barbecues; use is on a first come-first served basis. Hours of use are from 9:00 a.m. – 10:00 p.m. April through October and 9:00 a.m. – 9:00 p.m. November through March. Residents using barbecue grills are responsible for cleaning the grill and surrounding area immediately after use. Residents are reminded to observe Quiet Hours policies and be courteous to their neighbors at all times.
- University Apartments-provided barbecues are the only barbecues allowed on the premises. Personal barbecues may not be used or stored on the premises with the exception of selected locations in Village Terrace. Please consult with University Apartments management for details.
- All the barbecues are gas operated. Do not use charcoal or wood in the barbecues.
- The barbecue grills must be properly maintained for each resident to enjoy this benefit. After using the barbecues remember to turn all burners off and clean the grill and surrounding area.
- Be extremely careful when using the barbecue in the presence of small children.
- No alcoholic beverages or containers are permitted around the barbecue area.
Faculty Levering, Faculty Wilkins and Village Terrace have a call box at the main entrance that will call UA Facilities Management and the Administration Office. Calls to individual units/residents are not an option. Residents needing to be contacted by their visitors can do so with personal communication devices.
Call box use is easy; simply depress the * or # and search the menu. Once you have found the destination, depress the 3 digit number into the keypad, e.g., 001, 002, 003 and so on. After your call is answered just speak in a regular tone into the call box.
For the UAN Administration Office, dial #001. For UA Facilities Management, dial #002.
Common areas such as courtyards, balconies, playgrounds, laundry facilities and pools are provided for the use and enjoyment of the resident. While these areas are maintained by custodial and maintenance staff on a regular basis, we need your help in limiting actions or behaviors that result in additional clean up in or around the University Apartments or disruption of the community.
- There are no reservations for use of barbecues, picnic tables, or any other common area space or equipment. Residents shall cooperate with each other with the use of these facilities. Pursuant to University policy, no alcohol is allowed in the common areas.
- Running, roughhousing, skateboarding, roller-skating, roller-blading, Frisbee or ball throwing, and any two- or three-wheeled vehicle riding is not permitted in the hallways, walkways, common areas, alleys, parking structures, parking lots or garages. This is a violation of California Vehicle Code 2146(a). Tricycles and wagons are permitted in designated playground areas only. No water guns, hoverboards, water toys, etc., are to be used on the premises.
- Residents must print their name, address, and apartment number on all toys that are used in common areas. These toys must be brought inside the apartment when not being used. Toys left in public areas will be taken into custody and held under applicable University regulations.
- Residents must not use emergency doors for routine building access and egress. Hallways, stairways, and other common passage ways are for entry and exit only.
- Residents’ flowerpots and planter boxes are not permitted in common areas, windowsills, railings and building courtyards.
- Courtyard furnishings are not to be moved to any other location.
- No electric vehicles, except wheelchairs, are to be used on the premises.
- Do not leave any raw food or food items unattended in common areas. Deposit trash in a rubbish container. Absolutely no household trash is to be placed in courtyard rubbish bins or recycling bins.
The playground and courtyard areas have the following specific rules and regulations.
- Courtyard hours are 9:00 a.m. - 9:00 p.m. daily.
- Children under the age of 13 must be supervised by at least one adult while playing in the courtyard.
- Children are to play only in the areas provided within the playground and not in landscaped areas, halls, parking areas, laundry rooms, or on stairs in and around building entrances.
- Children will honor and respect the residential area by playing quietly and not disrupting other residents.
- Plastic wading pools, inflatable play areas such as, but not limited to, moon bounces, jumpers, bounce houses, inflatable slides, and installation of privately-owned playground equipment are prohibited.
Please report any malfunctioning elevator to UA Facilities Management at (310) 983-1315. You should be aware of the easiest entrances into your building in the event one of the elevators is out of order.
If the elevator is out of order, enter the building through the lobby and use the stairs located on the right side of the lobby or in the southeast corner of the garage.
- If the lower elevator is out of order and you live on Floors 1 - 4, enter the building through the main doors and use the stairs at the south end of the hall.
- If you live on Floors 5 - 8, use the exterior stairs to go to level 4/P2 or the 5th floor, west alley courtyard entrance.
- If the upper elevator is out of order and you are trying to get to Floors 5 - 8, take the lower elevator to the 4th floor. Proceed to the garage exit and take the exterior stairs to the fifth floor. Apartment #504 will be on your left, turn right and take stairwell at the end of the hallway (past the elevators).
If, after parking in the garage, you find the elevator is out of order, use either of the two garage access doors. The access door to the north of the garage and stairwell lead from Levering Avenue to the alley behind the building. The access door on the south side leads to Levering Avenue only. You can enter through the access doors at each floor by using your perimeter key.
Village Terrace has an elevator reservation policy for all residents moving in and out. Please speak with your Faculty Resident Services Coordinator for details if you are moving in or out of Village Terrace.
If the elevators are out of order at Park Wilshire, you will be instructed by the Concierge or Parking Attendants where the closest access stairwell is to your apartment. There is on-site building staff available to help.
Park Wilshire has an elevator reservation policy for all residents moving in and out. Please speak with your Faculty Resident Services Coordinator for details if you are moving in or out of Park Wilshire.
Each University Apartments complex provides laundry rooms for residents’ use. Please do your share to keep these areas clean and debris free. It is your responsibility to promptly remove your clothes from the machines. Items remaining in the laundry room for more than twenty-four hours will be removed and disposed of by the Facilities staff.
No personal washers or dryers are permitted in individual apartments unless already provided in the unit.
Laundry room hours for undergraduate buildings are 8:00 a.m. - 10:00 p.m. daily.
Machine Service and Repair
The University contracts with a private firm (WASH Service Company) for the maintenance of washers and dryers. Residents should call WASH Service Company at (800) 342-5932 in the event of equipment failure.
You will be asked to provide the following information:
- The WASH machine number located on the silver WASH identification plate mounted to the front panel of the washer and the dryer.
- The building address.
WASH needs both the building address and the WASH machine number in order to locate the exact laundry room and machine that is in need of repair.
During the hours of 6:30 a.m. - 5:30 p.m., the “800” number connects you directly to WASH Service Company. If you call the “800” number between 5:30 p.m. - 6:30 a.m., you will be connected with an answering service that records all WASH’s after-hour service calls. Since these night-shift operators are not at WASH’s office, they do not have computers to display details about the laundry rooms or machines. They rely entirely on the information you provide to them over the phone. In order to pass the information on to WASH the next morning, they need exactly the same information for the same reasons.
For best results, use the following steps:
- Clean the lint screen. Just inside the door at the bottom of the dryer opening, you will find a lint screen. It draws in and traps lint from the clothes as they dry. The lint screen is removable and should be cleaned after each load. If it remains full, the machine will take much longer to finish drying the clothes and may involve paying for additional time. Simply pull up on the screen to remove it. Then sweep your fingers across the lint to lift it off the screen. Once it is lint-free, slide the screen back into the dryer. For maximum drying efficiency, it is important to always check, clean and replace the lint screen before starting a new load.
- When loading the dryer, remember that one washer load equals one dryer load.
- Place clothes loosely so they can tumble freely. Overloading the dryer will prevent clothes from drying completely.
- Once loaded, insert the appropriate coins or use your BruinCard where available and press the desired fabric setting. The dryer will automatically start its drying cycle. Every time you open the dryer during its drying cycle, the dryer will stop. To restart the dryer, close the door and press the fabric setting again.
To avoid wrinkling, remove delicate and permanent press articles promptly. Never dry articles containing plastic, rubber or flammable fumes.
Top Load Washer Instructions
Your Maytag top load washer has operating instructions listed on the “under-side” of the lid.
- Add detergent.
- Load clothes to the top row of tub holes.
- Close the lid. It is very important that you close the lid because the machine will not operate if the lid is left open.
- Insert the appropriate coins and select the setting.
Front Load Washer Instructions
- Load clothes.
- Close the door securely.
- Add detergent to the dispenser compartment located on top of the washer.
- Insert the appropriate coins. If card operated, insert card into the card reader. Leave card in reader until instructed to remove.
- The machine will automatically start once you select the desired fabric setting button. The door will lock one (1) minute after pressing the fabric-setting button, and will remain locked until the cycle is finished.
- Add liquid bleach and fabric softener when prompted by display. Times vary according to the cycle selected. You will be prompted to add liquid bleach when approximately 31 - 27 minutes are left on the display. Fabric softener can be added when approximately 13 minutes remain on the display.
For top loads and front loads, all settings include a cold water rinse. However, the setting you choose determines the water temperature of the wash cycle. If you choose the WHITES setting, the wash water will be hot. For COLORS, PERMANENT PRESS and DELICATES, the wash water is warm. Finally, choosing BRIGHT COLORS and WOOLENS provides a cold water wash.
- Do not unplug or stop the washer in mid-cycle. This may cause damage to the machine or laundry room floor.
- Never reach into the washer until the tub has stopped spinning.
- Never wash articles containing flammable fumes.
- Finally, never allow children to operate or to play in, with or around the washer or dryer.
If the washers or dryers damage your clothes, immediately report the loss to WASH Service.
University Apartments mailboxes are controlled by the U.S. Postal Service and maintained by University Apartments. It is a crime to force open someone else’s mailbox or for anyone other than a postal service employee to deposit anything therein. The University will not permit access to mailboxes by former residents. University Apartments is not responsible for any outgoing mail or outgoing mail slots that have been covered to prevent use by the U.S. Postal Service. Residents must report any damage to a University Apartments mailbox to the U.S. Postal Service.
University Apartments will not take responsibility for keys or other items placed in mailboxes. If you are expecting a package, please make arrangements to receive it. The Administration Office will accept packages for faculty residents after several delivery attempts have been made, but will not deliver them to residents. If you do not retrieve your package from the Administration Office during office hours within 3 business days of delivery, the package will be returned to the courier service.
Additionally, the Administration Office does not accept excessively large packages. Please make arrangements to have these packages delivered to your door.
All residents are responsible to notify the U.S. Postal Service directly if they have an address change. This includes any resident transferring from one University Apartment unit to another University Apartment unit. Such notification should be made at usps.com or by calling 800-275-8777 in advance of your move to ensure uninterrupted delivery.
University Apartments is not responsible for theft or damage to vehicles parked in the garages. Residents are responsible for their property, including their vehicles. Residents are strongly encouraged to purchase a renter's insurance policy covering any losses. University Apartments assumes no responsibility for citations issued by Parking Enforcement due to illegal parking.
- Park only in your assigned garage or parking space.
- Do not park in anyone else’s space, garage, or in front of a garage, as your car is subject to fines and/or towing at your expense.
- When parking on the street or visitor section, observe the parking signs.
- Vehicles that are leaking oil and pose a threat to health and safety may result in the resident’s being assessed clean-up charges.
- All vehicles must have current registration and be in working order.
- Vehicle washing, waxing, detailing, etc., is prohibited on University property. Performing mechanical work on vehicles is not permitted on University property. Inoperable vehicles may not be stored on University property. Boats and trailers are not permitted on the property. Garage doors must be closed and locked at all times unless resident is present.
See University Apartments Regulations & Policies for information on posting, advertising and distribution of materials.
No signs or placards shall be displayed in windows, doors, fences, or on walls, nor barriers of any type installed, without written approval from Management.
- Materials may not be presented in any manner that tends to promote degrading or demeaning social stereotypes based on race, ethnicity, religion, gender, or sexual orientation.
- Materials may not contain direct or indirect references to alcoholic beverages or illegal drugs, lewd or sexually explicit conduct, or criminal activity.
The University Apartments co-mingled recycling program permits you to recycle many of the items you use in your home. Recycling bins can be found at all UA complexes next to the trash room. Please drop off your recyclables in one of our available containers.
- Examples of recyclable materials include: aluminum foil and cans, cardboard, cereal boxes (without lining), drink boxes, juice cartons, junk mail, laundry boxes, newspapers, plastic bottles, and phone books.
- Materials that are not recyclable include: waxed and carbon paper, food and liquid waste, and bathroom and kitchen waste. If any of these materials is found in the recycling containers, the entire contents are contaminated and will be disposed of as trash.
Please do not remove anything from the recycling containers. Removing recycled materials from a designated recycling container is a serious health and safety concern, and a violation of the UCLA University Apartments Regulations & Policies.
You can recycle your old batteries by dropping them in the brown battery recycling bins located in each laundry room.
The Campus provides e-waste resources. For details, please contact the following:
- Recycling Line - (310) 825-3971
- Recycling Coordinator - (310) 825-1527
- U.C.L.A. SAFE CENTER, 550 Charles E. Young Dr., Los Angeles, 90095
Trash must be disposed of in the dumpsters or trash chutes only. Household trash may not be placed outside the apartment door, in common area receptacles or recycling bins, on the balcony, or in the laundry rooms. All trash should be bagged to minimize odors and insects. No boxes of any kind should be deposited in the trash chutes.
The University Apartments Regulations and Policies provide for the assessment of sanctions for violations or incidents involving inappropriate behavior within the University Apartments community. See the UCLA University Apartments Conduct Process online at https://ucla.app.box.com/hhs-ua-handbook-conduct.
No solicitors or salesmen (vendors canvassing apartments without prior invitation) are allowed on University property. This includes Los Angeles Times solicitation. Residents are requested to notify the UC Police Department (UCPD) at (310) 825-1491 and the UAN Administration Office if solicitors knock at your door or are seen on or inside University property.
Faculty Levering has storage lockers located in the garage area. These bins are assigned based upon a wait list. Please check with your Resident Services Coordinator to see if space is available or to add your name to a waiting list. You are responsible for purchasing a padlock. The University assumes no responsibility for items stored in these lockers. Bicycle racks are located on each level of the Levering garage. Bicycles may be stored only in the garage or racks dedicated for this use.
Limited storage spaces are available for rental at 919 and 923 Levering Avenue for Village Terrace residents. The bins are not designed to store heavy objects and can hold a maximum of 50 pounds. If you store too many boxes in the bins causing the bin to break, you may be responsible for damages to any vehicles below the storage bin. Please make sure that you do not overload your storage facility.
There are no additional storage areas in the other complexes.
- All items must be stored inside your apartment.
- Items may not be stored in hallways, balconies, open garage, parking stalls and carport areas, underneath stairways, or in common areas. There are self-storage companies in the area that you may contact if you require additional storage.
- Any illegally stored items will be tagged for removal and removed by UA Facilities Management. Items tagged and removed will be stored for up to 90 days before being disposed of at the resident’s expense. Residents may be charged $25 per item to retrieve tagged items from UA storage.
- Storage or use of ammunition, kerosene, propane, paint thinner, charcoal starter, gasoline, naphtha, benzene, or other flammable or explosive materials is strictly prohibited. Storage of oily rags, boxes, or excessive amounts of newspapers or magazines is not permitted. This includes storage in apartments, patio, garage, carport, or any common area. The Fire Marshal or his designee will make inspections. Residents will be given 24-hour notice and asked to provide access for these inspections.
- Storage violations may result in an official warning and/or sanctions.
Smoking of any kind is not permitted within all University housing communities or within 25 feet of any University property. This includes but is not limited to: residential space, balconies, common areas, all outdoor areas, parking areas, etc. In accordance with the UCLA Tobacco Free Policy, the use of all tobacco products, including cigarettes, cigars and smokeless tobacco, as well as electronic cigarettes, is prohibited on campus and at properties owned or leased by UCLA. There are no designated smoking areas. We ask that tobacco users be respectful of our neighbors and not congregate or litter on their property.
Hookah smoking falls under all of the rules and regulations for smoking within University Apartments and is not permitted
Trash is regularly collected at all facilities. Trash and recycling bins are located in the garages. At Faculty Wilkins, Faculty Levering, Village Terrace and Park Wilshire, there are trash chutes for resident use. There is also a dumpster in the garage for bigger items in Faculty Gayley and Village Terrace.
- It is the responsibility of the resident to dispose of all apartment trash by putting it in the appropriate receptacles.
- Residents must use plastic or paper bags for their trash to eliminate odors and attraction to insects.
- Any trash left in hallways or common areas presents a health hazard to the community and the offending party will be charged a fine.
- No boxes or oversized bags are to be placed in the trash chutes
On occasion, residents may need to check out University equipment (e.g., vacuum, plunger, heater, moving cart, etc.). When residents do so, they are required to leave a photo ID with the appropriate staff member. Except for heaters (see below), residents must return the borrowed item within one hour or by 10:00 p.m., whichever is earlier.
Residents must also return the equipment in clean condition. Vacuum bags must be emptied, plungers cleaned, etc. Residents who do not return items on time and/or not cleaned will be assessed $20 for each item. In the event that the resident has damaged or lost an item, the resident will be charged the cost of replacement or service.
In the case of portable heaters, residents may keep the heaters until 24 hours after the repair of the apartment heater. If not returned by this time, there is a $20 charge. If the heater is not returned or is broken, the resident(s) will be charged the cost of replacement or service.
Vending machines may be located in the lobby or entrance of some buildings. In the event that money is lost inside any machine, please contact Vending Services at (310) 825-7735 for reimbursement.
The vendors who stock the machines have a regular schedule to refill them. However, if you find that it is empty and has not been refilled after a significant period of time, please inform us. During business hours, contact your Administration Office at (310) 983-1300. After hours contact (310) 983-1315.