At this time, there are no anticipated changes to the housing offer process or accommodations for our graduate students.
Below are some answers to questions that our graduate students have been asking in light of COVID-19.
Has my apartment been cleaned?
Our housekeepers have been busy cleaning studio apartments that will be occupied by new residents, as well as the bedrooms and personal bathrooms of all in-coming residents who will be sharing an apartment with another resident. Residents who have been living in university-owned property already have been required to assume responsibility for cleaning their apartments, with housekeeping diligently cleaning public spaces, with an emphasis on high-touch surfaces, in all of our buildings.
Are UCLA staff taking precautions when interacting with me?
Absolutely! In addition to completing a mandatory health screening prior to being cleared to work each day, all UCLA employees are required to wear face coverings. Employees entering residential units are also required to wear protective gloves. We have also increased the frequency of cleaning of our properties and work equipment. In addition, UCLA employees are required to follow all safety protocols as prescribed by the Los Angeles County Department of Health and the Centers for Disease Control and Prevention.
When will I find out who my roommate is and when they are arriving?
As long as your roommate has agreed to release their information, you will receive an email with the information approximately 15 days prior to their move in.
Will I be able to contact my new roommate?
Yes, as long as they’ve provided their contact information to be released.
How do I get their contact info?
It will be provided to you via email 15 days prior to their arrival.
What are expectations of living in this community during this time?
All residents are required to wear face coverings in any space in which they can reasonably expect to encounter another person. This includes, but is not limited to, common areas, lounges, hallways and elevators. Residents are also expected to wear face coverings when any UCLA employee is in their residence. This includes, but is not limited to, maintenance professionals and housekeeping personnel.
Other expectations include:
- Remaining at least six feet away from those who do not live in their immediate dwelling
- Frequently washing your hands with soap and water for at least 20 seconds and/or frequently using an alcohol-based hand sanitizer
- Cover coughs and sneezes
- Avoid touching your eyes, nose and mouth
- Staying home and away from others when you are sick
- Avoid individuals who are sick
- Calling the Ashe Center COVID-19 Hotline at 310-206-6217 if you experience any symptoms of illness or think you may have been in contact with someone who has tested positive for COVID-19
Will I be tested prior to moving in?
The campus is currently reviewing plans to test all UCLA students for COVID-19 as they return to campus. We will update with additional information as we have it.
Do I need to complete the daily symptom monitoring?
Students who are planning to come onto the UCLA campus must complete a daily health screening and monitor and report symptoms.
What should I do if I don’t feel well?
If you don’t feel well or are exhibiting symptoms of COVI-19, please call the Ashe Center COVID-19 Hotline at 310-206-6217 and/ or your personal healthcare provider.
What are my options if I want to be tested for COVID-19?
The Arthur Ashe Student Health & Wellness Center offers testing for all registered UCLA students. Prior to receiving a test, students must have a video appointment and an order from an Ashe Center provider. Once the order is placed, students are directed to an outdoor testing tent near center.
If I or my roommate tests positive for COVID-19, what do we do?
Any UCLA student who develops symptoms or receives a positive test result for COVID-19 is obligated to self-isolate and to contact the Ashe Center COVID-19 Hotline at 310-206-6217.
If a student is confirmed to have COVID-19, medical professionals at UCLA or the Los Angeles County Department of Public Health will investigate to determine who is considered a “close contact” to that person, contact them and ask them to self-isolate and schedule a test, if appropriate. Relevant deans, vice provosts, vice chancellors, directors and department chairs will be notified of any positive case within their areas of responsibility.
More information on notification procedures from the administrative vice chancellor and vice chancellor for research and creative activities.
Who should I contact for emergencies and/or assistance not related to COVID-19?
For non-medical emergencies, please call 911 or contact the UCLA Police Department at 310-825-1491
For maintenance issues, call (310) 825-3595 or submit a request at https://hhs.maximo.ucla.edu/portal
Where can I go for more information related to COVID-19 and the UCLA campus?
Up-to-date information can be found online by visiting UCLA COVID-19 and its dedicated page for students. In addition, you may go to Bruins Safe Online.
